Infrastructure, encryption and AI
Frontierz hosts the platform and stores customer data on Microsoft Azure in the European Union. Connections use TLS 1.2 or higher; live voice uses encrypted WebRTC. Azure storage encrypts data at rest.
Customer data is never used to train AI models. The default AI deployment can process requests outside the EU; EU-only inference is available by agreement. Customers can also use their own Azure AI resource for live sessions. Background AI processing stays on our deployment. See data locations and export for details.
Access controls
Each query is scoped to its company, and every action checks ownership and permissions on the server. Staff access is restricted to their work and logged. Production administration requires multifactor authentication.
Secure development
Changes go through version control, peer review and testing in separate pre-production environments. Production personal data is not used in development or testing. Our vulnerability process covers assessment, remediation and verification.
Recovery and incident response
We maintain encrypted backups and documented recovery procedures. Our incident process covers detection, assessment, containment and recovery, with records of the response. We notify affected customers of personal-data breaches without undue delay, as set out in our data processing agreement.
Privacy and compliance
Our ISO 27001 and SOC 2 Type 2 programs are in progress.
The Privacy Policy explains data processing, service providers and GDPR rights. For data-rights requests, contact gdpr@founderz.com. Our Responsible AI Manifesto describes human oversight and privacy in AI sessions.
Report a security issue
Send security questions or vulnerability reports to cybersec@founderz.com. Include the affected URL and steps to reproduce the issue. Please leave out passwords and personal data.